Privacy Policy

Tuppy respects your privacy. Protecting the confidentiality and security of client information has always been an integral goal of how we conduct our business. We pledge to aim to ensure that our global business practices protect your privacy.

The Sources of Information

You acknowledge that Whitehat Virtual Technologies, LLC uses certain technology on our website to collect information from visitors, which may include the use of cookies. Tuppy uses this technology to collect information about how our visitors use our website, including information relating to the frequency of visits to our website, average length of visits, and which pages are viewed during a visit. This information is used to improve the site content and performance. The use by you of Tuppy is the only product governed by this privacy statement, Other product and services of Whitehat Virtual Technologies, LLC are not governed by this policy statement. Specifically, you agree that Tuppy may gather usage statistics and usage data from its use of Tuppy to evaluate your use of this product, to improve, and to ensure that you are complying with the terms of the applicable agreements between you and Whitehat Virtual Technologies, LLC. The statistics and data collected may or may not be aggregated. These statistics contain no personal information and will not be used to gather personal information. In addition, “cookies” might allow us to recognize your computer each time you return to our website, and as you navigate the site, and suggest products or services that may interest you. Most web browsers allow you to modify your preferences to notify you when a cookie is set, or to reject all cookies. If you choose to reject our cookies, some areas of the website may not function properly or may not be accessible. The technology we use cannot obtain information from your hard drive or pass on a computer virus.

The Information We Have About You

When you contact us, provide us with your personal information or use our electronic services, you consent to Whitehat Virtual Technologies, LLC processing the information, including but not limited to your name, company name, contact information, job role and preference information. This information is used by us and/or authorized third parties to support your interaction with us, to deliver our products and services and to contact you again about other services and products we offer. By submitting your personal information to Whitehat Virtual Technologies, LLC, you acknowledge and consent to Whitehat processing your personal information accordingly. This may involve the transfer of your personal information to Whitehat offices in countries outside your country of residence, which may not have the same privacy legislation as your country of residence. If you do not wish to receive marketing communications from Whitehat Virtual Technologies, LLC, please let us know by sending an email containing the name of the Whitehat representative you interact with (if any) to salesteam@whitehatvirtual.com.

Data Collected by the Tuppy product and for what purposes does Tuppy use this data

Whitehat Virtual Technologies, LLC processes the personal data in Tuppy to deliver the agreed-upon services defined in the terms webpage. Tuppy, as a cloud-based service processes a few types of personal data as part of delivering the service. The personal data includes:

To the extent Tuppy processes personal data in connection with Whitehat's legitimate business operations, Whitehat will be an independent data controller for such use and will be responsible for complying with all applicable laws and controller obligations.

How long does Tuppy retain personal data?

Tuppy retains your data for the minimum amount of time necessary to deliver the service.

Because this data is required to provide the service, this typically means that we retain personal data until the user stops using Tuppy, or until the user deletes personal data. If a user (or an administrator on the user's behalf) deletes the data, Tuppy will ensure that all copies of the personal data are deleted within 30 days.

If a company terminates service with Whitehat Virtual Technologies, LLC, corresponding personal data will all be deleted between 90 and 180 days of service termination.

Additionally, if a company requests that Tuppy hold a user's data to support a legal obligation, Whitehat Virtual Technologies, LLC will respect the company administrator's request.

To remove any content from the service, users may send a request for removal to support@whitehatvirtual.com from the administrative email associated the channel in question

Tuppy Protecting Your Privacy

Whitehat Virtual Technologies, LLC is committed to protecting the privacy and the confidentiality of your personal information. Access to personal information is limited to Whitehat personnel and those authorized third parties who may host your data on our behalf (such as our third-party CRM provider) or may assist in providing the products and services you requested. Whitehat maintains physical, electronic and procedural safeguards that aim to protect the information against loss, misuse, damage or modification and unauthorized access or disclosure. Some of the features of the Tuppy information security program are:

A dedicated group that designs, implements and provides oversight to our information security program;

The use of specialized technology such as firewalls and access control lists;

Testing of the security and operability of products and services before they are introduced to the Internet, as well as ongoing scanning for publicly known vulnerabilities in the technology;

Monitoring of our systems infrastructure to detect weaknesses and potential intrusions; and

Implementing controls to identify authenticate and authorize access to various systems or sites.

Other Privacy Policies or Statements; Changes to Policy

This policy provides a general statement of the ways in which Whitehat Virtual Technologies, LLC aims to protect your personal information. As noted above, you may, however, in connection with specific products or services offered by Whitehat or the use of certain technology by Whitehat be provided with privacy policies or statements that supplement this policy. This policy may be changed from time to time to reflect changes in our practices concerning the collection and use of personal information. The revised policy will be effective immediately upon posting to our website. This version of the Tuppy Privacy Policy is effective July 30, 2022.